Yes, we're here to help online, by phone, and in person. Simply use the form below to tell us about yourself and the person that has passed and we'll get in touch to discuss the necessary arrangements.

Our coffin range suits every preference and budget. Our traditional, high-quality wood coffins are the most popular choice, but coffins made of bamboo, wool, wicker, cardboard, willow, or recycled materials are becoming increasingly popular.

Another trend is to place flowers, images, flags, clothing, or photos of loved ones on or around the coffin. You can also place special mementoes, such as jewellery and watches, inside the coffin. If you choose a cremation, we may have to remove some of these items (due to crematorium emission legislation) before the cremation and return them to you discreetly.

To discuss a coffin that suits your needs, please contact our 24-hour manned line on (0151) 228 3900.

It’s a personal choice for you to make. Many people prefer their loved ones to wear their own clothing that reflects a personal passion, hobby, occasion or achievement. This might include wedding dresses, football strips, military uniforms, or motorbike leathers. Some cremation regulations restrict certain materials, so please ask us for advice if you’re considering providing clothing for the deceased.

Alternatively, we can supply gowns with each of our coffins, which you can view alongside our coffin interiors. If you need more help or guidance about the choice of clothing for your loved one, please contact our 24-hour manned line on (0151) 228 3900.

Before the funeral: Whether you'd prefer floral sprays, arrangements, or uplifting floral tributes in the form of words (e.g. ‘Mum’ or ‘Dad’) or sculptures (e.g. flowers representing a pint of ale, car, or cricket bat) we can help you design the perfect tribute. Our many years of expertise in arranging floral designs that reflect personal preferences will turn your choice of flowers, colours, and styles into a poignant and symbolic gesture.

After the funeral: We'll provide you with a list of mourners who have sent flowers, and we’ll collect and save the tribute cards. We can also arrange for the flowers to be taken to a place of your choice, such as your home, a family grave, a hospital, nursing home, or your loved one's workplace.

Asking for donations: Many bereaved families restrict the sending of floral tributes to immediate family members only and ask others to consider making a charitable donation. This is a wonderful way to help raise vital funds for a charity or good cause that’s close to your heart or particularly relevant to your loved one.

For further help and advice on floral arrangements and charitable donations, please contact our 24-hour manned line on (0151) 228 3900.

Each funeral is different so costs can vary. We offer a range of proper traditional funerals from £1,795. Disbursements need to be added to those prices. For a cremation or burial, if you already have a grave, these will be approximately £1,200. If you need to purchase a grave, these will be about £2,100. Most of our funeral invoices are for between £3,200 and £3,400, which would include:

• Our fees for a proper traditional funeral with embalming, viewing, a limousine and a smart coffin
• Charges made by the local crematorium, the doctors, a minister, a small newspaper notice, and a modest floral tribute

Direct Cremation is an ultra-modern alternative to a full-service funeral and costs just £1,345 inclusive of the essential disbursements. Click here for full details. Please note that our occasional offers, promotions, and vouchers cannot be used for Direct Cremation or our Basic and Simple Funeral Packages.

When you compare the prices of different funeral homes, we believe those that are more expensive are charging more than they need and do not offer anything more than we do. A small number of funeral homes are less expensive than us, but rather than base your decision on whom to entrust your dear family member to purely on price, we would urge you to visit a couple of funeral homes. Ask to meet a qualified Funeral Arranger, a qualified Funeral Director and a qualified Embalmer and ask to see a chapel of rest, a limousine, a hearse, and an example coffin.

Don't assume that all funeral homes are the same and that the only difference is price. We have always believed in pricing fairly. We charge enough to pay for the best-trained and qualified staff, to purchase quality mortuary equipment and vehicles, and to maintain our premises to a high standard. The majority of our profit is re-invested in things that you can benefit from.

For a full explanation of our fees and charges, please contact our 24-hour manned line on (0151) 228 3900.

Music plays a vital role in any funeral and is a fantastic way to celebrate the individuality of your loved one. You can choose anything from rousing hymns such as Abide With Me, classic songs like You’ll Never Walk Alone, traditional organ music, or contemporary pop music. Most crematoria will provide an organist, a selection of pre-recorded music, or a music system. Alternatively, you might prefer to have a live musician perform at the service.

A personalised Order of Service is a meaningful way for family and friends to remember someone special. Our range of funeral stationery includes elegantly designed Orders of Service, Attendance Cards, Memorial Cards and Bookmarks, which can include photographs, personal messages, readings, hymns, and poems. We can also help you create a bespoke design based on your loved one’s hobbies, favourite pastimes, and interests so that it reflects their unique life and personality.

Most funerals include a eulogy where a friend or relative says a few inspiring words about the deceased. It’s the ideal opportunity to say a poignant farewell and celebrate your loved one. We know that writing and delivering a eulogy can be daunting so here are 5 tips for writing an authentic and effective eulogy:

1. Keep it brief. When we lose someone near to us we can be overwhelmed by an ocean of memories about the times we spent together. While it may seem impossible to tell their story in a few short paragraphs it’s best to keep whatever you have to say brief.
2. Remember it’s not your eulogy. Sometimes when giving a eulogy the presenter gets lost in his or her relationship with the deceased. While that's understandable, personalising the event isn’t necessarily what the congregation of mourners wants to hear.
3. Include some humour or something light. Part of providing a eulogy can be delivering a few words about the deceased that unite your audience in a warm, pleasant, or humorous remembrance.
4. Be inclusive. As you prepare your remarks ahead of the service, consider who is likely to be present and how you could include them in your words.
5. Help the deceased to speak. Capturing the real spirit or personality of the deceased in a few words isn’t easy but is the essence of a good eulogy. Consider adding lines from their favourite poem or song.

Usually placed in the obituaries section of either local or national newspapers, such as the Echo or The Telegraph, an obituary notice is an important opportunity to:

• Publicly announce the death of your loved one
• Share their funeral details, inc. details of where to send flowers and/or donations
• Proudly pay tribute to them

For help creating and placing an obituary notice for your loved one, please contact our 24-hour manned line on (0151) 228 3900.

In most cases, a close relative registers the death before the funeral. If no relative is available, this duty may be performed by anyone present at the death, the occupier of the premises where the death took place, or the person who is accepting responsibility for arranging the funeral.

If preferred, we can accompany you to meet the Registrar. They will need to know: The date and place of death, Full name, Date and place of birth, Occupation, Home address, If the deceased was in receipt of a pension or allowance from public funds, If applicable, the date of birth of the surviving spouse.

The Registrar will also require these documents: Medical Certificate of Cause of Death, the Deceased’s National Health Service medical card (if available), the Deceased’s Birth Certificate, Deceased’s Marriage Certificate (if applicable).

The Registrar may issue a green certificate for burial or cremation which is required by us before the funeral. Certified copies of the entry of death can be obtained for a small charge. These may be needed for legal or financial purposes. If the death has been referred to the coroner, the registration process may vary – we will advise you accordingly.

For both burials and cremations, we can help to create a lasting tribute through memorial masonry such as a headstone. Find out more about the options available here.

The journey to and from the funeral is the perfect time to reflect and pay your respects. The hearse and the cars following it are known as the cortège. There are several options to consider here: whether you’d prefer a motor or horse-drawn hearse (an additional hearse may be required to carry the flowers) and how many limousines you’ll need (our modern limousines carry six passengers). You’ll also need to decide where the cortège leaves from and returns to and if you want to follow a particular route, such as past a favourite Liverpool landmark. In addition, you might require wheelchair access. We’re happy to discuss the best transportation options for you. Please contact our 24-hour manned line on (0151) 228 3900.

We’ve found that many people take genuine comfort in seeing their loved ones at rest and having some final time together. However, everyone is unique, so there will be no pressure from us to visit - this is your decision. We have private remembrance rooms (sometimes called a ”Chapel of Rest”) where you can display a photograph or items that reflect your loved one's life. Or, if you prefer, you can have your loved one at home. We’re always happy to personalise your arrangements for a proper farewell. To find out more, please contact our 24-hour manned line on (0151) 228 3900.

We understand that you may not have dealt with the death of a loved one before. We hope that this basic guidance helps you during this difficult time.

• If your loved one dies in hospital, nursing staff will arrange for a doctor to issue the Medical Certificate of Death which you’ll need to collect, along with any belongings.
• If the funeral is to be a cremation, you’ll need to inform the hospital staff so they can make arrangements for any additional documentation needed.
• If your loved one dies at home or in a nursing home, contact the deceased’s doctor. If satisfied with the cause of death, they will issue the Medical Certificate of Death. Sometimes you’ll need to collect the certificate from the surgery. Nursing home staff will usually liaise with the doctor and arrange to collect the certificate.
• If your loved one dies unexpectedly, the emergency doctor (or any police involved at the scene) will automatically inform the Coroner’s office (if the deceased has not been under a doctor’s care regularly). This is a standard procedure. We can offer additional advice to guide you through.
• If your loved one dies away from home or abroad, we can make all the necessary arrangements to get your loved one back home to Merseyside.

Please contact our 24-hour manned line on (0151) 228 3900 and we’ll take it from there.

Arranging a meaningful and authentic farewell is a highly personal decision. It should reflect the wishes of your loved one and the family. It’s not just about the cards and flowers. It’s about the personal touches that celebrate a person’s life; as individual and distinctive as the deceased themselves.

So we’re happy to arrange the unique touches that matter most at your service. Whether you want the funeral cortège to drive past Anfield (or Goodison!), alongside the Mersey or on Penny Lane, or if you’d like your guests to wear a particular colour or want to personalise the coffin with photos or paintings, we'll make it happen. Together, we’ll create a unique and fitting tribute.

Burial or cremation This personal decision is often influenced by factors such as family tradition, religion, or the wishes of your loved one. You might want to consider whether to dress the deceased in their clothing, or whether to decorate the coffin to reflect their interests or hobbies. Please note that a burial has fewer restrictions about the placing of possessions, choice of clothing and decoration than a cremation. We can advise you on any restrictions.

Choosing a burial The most common form of burial is in a churchyard or cemetery. Depending on local regulations and availability, you usually have the choice between using a new or existing grave. If a grave already exists, perhaps as part of a family plot, we’ll need the deeds of the grave or other related documents. If you don’t have them, we’ll help you locate them and check if there is enough space. When purchasing a new grave, some authorities may allow you to reserve or purchase grave space next to it.

There are alternatives to burial in a churchyard or cemetery, such as burial in a vault, burial at sea, and woodland burials. Please contact us to discuss these options.

Arranging a cremation If you decide to use a crematorium, you can choose between a full service or a shorter committal service. You can hold a service at a church or another location before holding a shorter committal service in the crematorium. The end of the service is usually called the committal. There may be a closing of curtains as the committal takes place, or the coffin may move gently from sight. There are some restrictions (e.g. metal objects and certain materials) on what can be included in a committal.

To discuss your wishes, please contact our 24-hour manned line on (0151) 228 3900 and we’ll take it from there.